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We’re made up of real people — not automated systems. Whatever your question, our team is here to help. Choose the channel that works best for you.
Contact Channels
Every question deserves a real answer. Reach us the way that works best for you.
Live Chat
The fastest way to reach us. Available Monday to Friday, 9 AM–7 PM EST. Real-time response from our team.
Start Chat →For detailed questions, order issues, or anything requiring documentation. We respond within 24 hours, Monday to Saturday.
Email Us →Phone
Speak directly with a member of our team. Available Monday to Friday, 10 AM–6 PM EST.
+1 (774) 670-2167Virtual Consultation
Book a free 30–45 minute video consultation — diamond selection, ring styles, sizing, custom design, or any question you have.
Book a Consultation →The Raul Studio
Visit us in Worcester, MA. Walk-ins welcome — appointments preferred for a private, unhurried experience.
100 June St, #2R
Worcester, MA 01602
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Prefer to Talk?
Book a free virtual consultation with our diamond expert. We’ll walk you through every detail — shapes, settings, metals, and custom options — at a time that works for you.
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